Shipping Policy

 

1. 1. Order Processing Time: All orders are processed upon payment complete clearance.
      Once your order is processed, you will receive a confirmation email with tracking details.
   2. Shipping Options & Estimated Delivery Times: We offer multiple shipping methods, each with an estimated delivery time displayed at checkout.
      The estimated delivery time varies based on your location and the shipping carrier.
      Please note that these times are estimates and may be subject to unforeseen delays.
   3. Shipping Rates: Shipping costs depend on the selected shipping method and destination.
      The total shipping fee will be calculated at checkout before completing your purchase.
   4. Tracking & Delivery: If tracking is available for your selected shipping method, you will receive a tracking number once your order has shipped.
      Please ensure that your shipping address is correct, as we are not responsible for lost or undelivered packages due to incorrect information.
   5. International Shipping: We offer international shipping to most countries.
      Customs duties, taxes, and additional fees may apply depending on your country’s regulations. These fees are the responsibility of the customer.
   6. Delays & Lost Packages: While we strive to meet estimated delivery times, delays may occur due to customs, weather, or carrier issues.
      If your order is significantly delayed or lost, please contact our support team for assistance.
   7. Changes & Cancellations: Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming.
   8. Contact Us: For any shipping-related inquiries, feel free to reach out to our support team at support@soralin.com